1. Introduction
Inner Balance Massage & Wellness values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our practice, website, or book our massage and wellness services.
2. Information We Collect
We may collect:
- Personal Identification Information – Name, address, phone number, email address, date of birth.
- Health Information – Medical history, injuries, allergies, and other health-related details necessary to provide safe and effective treatment.
- Payment Information – Credit card details, billing address, and related financial information (processed through secure third-party systems).
3. How We Use Your Information
Your information is used to:
- Provide massage and wellness services tailored to your needs.
- Maintain accurate treatment and billing records.
- Comply with state and federal regulations, including Oregon massage therapy laws.
- Communicate appointment reminders, schedule changes, or relevant updates.
4. Information Sharing
We do not sell or rent your personal information. We may share it only:
- With your consent.
- As required by law or to comply with the Oregon Board of Massage Therapists.
- With healthcare providers (with your written permission) for coordinated care.
5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information. Only authorized personnel have access to your records.
6. Client Rights
You have the right to:
- Access and request a copy of your records.
- Request corrections to inaccurate information.
- Withdraw consent for information sharing at any time (unless required by law).
7. Retention
Oregon law requires client records to be retained for a minimum of seven (7) years from the date of your last visit.
8. Contact
If you have questions about this policy or your information, contact:
Inner Balance Massage & Wellness15895 SW 72nd Ave suite 120, Portland OR, 97224
503-430-1952
info@ib.mw.com